Professional Profile: Extensive strategic and operational human resources experience gained at business and corporate level in global financial services organizations with focus on:
  • supporting and advising businesses as they go through rapid changes
  • creating value in highly diverse, cross-cultural environments
  • talent management, succession planning and executive assessment
  • assimilations of new managers
  • aligning Human Resources in transformations such as supporting matrix organizations
Board Positions and Corporate Social Responsibilities Activities:
  • Member of the Board of the Community of European Management Schools (CEMS)
  • Member of the Executive Committee of Junior Achievement Switzerland
  • Member of the International Advisory Board of ESADE Business School in Barcelona, Spain
  • Member of the Advisory Board of the Executive Master in Human Resource Leadership,
  • joint Program SDA Bocconi (Milan, Italy), and Rutgers State University of New Jersey (USA)
  • Corporate member of EQUIS (European Quality Improvement System) peer review team
  • Corporate Member of peer reviews team for CEMS program at Business Schools is Europe
  • 1965 - 1970 Secondary School (Gouda, The Netherlands)
  • 1970 - 1971 State University/Institute for Translators and Interpreters (Antwerp, Belgium)
  • first candidature level Dutch, English, Spanish
  • 1975 - 1978 Foundation for Training and Social Welfare Work (Amsterdam, The Netherlands)
  • Degree Employment Market Policy & Personnel Policy
Courses / Seminars:
  • New Manager Assimilation Facilitation Training
  • Certified Evaluation Interviewer (Tom Mullen, Park Li Company)
  • Human Resources Management in Asia (INSEAD)
  • Trained Career Assessment Interviewer (with Steve Drotter)
  • Trained Intercultural Adapatability Assessment Interviewer (w. Prof Dan Kealey)
  • Corporate Governance (Certificate , University St Gallen)
  • Various company courses such as Managing People, Operations Management. Money Markets
  • Foreign Exchange, Investment Counseling
Dutch (Mother tongue), English (Fluent speaking/writing) German (Fluent speaking) - French , Italian, Spanish (different levels of passive knowledge )
Countries lived and worked in:
The Netherlands, Belgium, United Kingdom, Switzerland, USA
Work Experience:
2005 Frese Consulting, Zurich, Switzerland Established Frese Consulting to broaden the scope of her activities. Frese Consulting supports organizations, academia and individual leaders as they decide how to best position themselves in the future.
  • Researching trends on topics that shape the future of work in its broadest definition
  • Supporting the next generation of leaders to become outstandingly successful.
  • Working with business schools, universities and organizations to integrate this future thinking into today's decisions
Sample of activities to date:
  • Presentations and workshops at Universities and Business Schools: IMD, (Lausanne, Switzerland), Rutgers University, (USA)
  • Presentations and workshops at Corporations and Organizations (Cisco Systems, Aga Khan Development Network, Indian National Association of Software and Services Companies - NASSCOM)
  • Consortium based thinking project "Leadership and Trust" : Toscagroup (UK)
1999 - 2005
Zurich Financial Services Zurich, Switzerland
2000 - 2005
Head Group Capabilities, Member of the Group Management Board
  • Coordinated global HR support during major restructuring of the company
  • Designed Group-wide Talent Management approach leading to the independent
  • assessment of the Top 200 executives, and the creation of in -house assessment centers to build a global cadre of change agents, and internal consultants
  • Introduced global HR support for newly formed global functions such as IT, Audit, Finance, Corporate Customer, etc
  • Provided HR support for extensive restructuring of IT organization from 6000 to 2500 employees globally, including outsourcing, off-shoring, works council coordination
  • Led Group Capabilities Practice Board, including most senior HR leaders from across the organization and management of the HR function at the Corporate Center.
1999 - 2000
Chief Human Resources Officer, ZurichRe (ZFS's global reinsurance division)
  • Reporting to the CEO and as member of the senior management team, responsible for all aspects of ZurichRe's global strategic Human Resources management
  • Introduced talent management and competency models
  • Introduced in-depth review of senior management effectiveness, 360° tools, new management assimilation programs, executive education programs
  • Collaborated with ZFS's Corporate Development Group for the design and implementation of company-wide talent management tools and leadership education
1972 - 1995
1998 - 1999
Leadership and Staffing Development Manager Global Operations and Technology, New York, US Identified and developed internal and external, high potential candidates for senior executive positions in global operations and technology. Managed a global leadership talent management system in line with corporate standards
1997 - 1998
Head Expatriate Staffing, New York, US Responsible for corporate wide expatriate staffing and program design (Total expatriate and cross border talent pool ca 5000 employees)
1995 - 1997
Manager Human Resources Strategic Development, New York, US Provided research for the development of an integrated, long term Human Resources strategy for Citicorp. (Direct report to Corporate Head Human Resources) Designed programs for implementation of new strategic initiatives Provided leadership to global graduate trainee recruitment program (800 graduates recruited from top universities per year)
1988 1995
Division Human Resources Manager, Zurich, Switzerland Responsible for Human Resources Management for Citibank's Private Bank in Europe, Middle East and Africa, and HR Country Officer for Switzerland, including Corporate Bank's activities
1985 - 1988
Division Human Resources Manager, London, UK Responsible for Human Resources Management for the front-office of Citibank's Investment Bank covering the UK, Ireland and Channel Islands
1979 - 1984
Human Resources Officer, London, UK Various responsibilities relating to Com pensation Design, Management of Benefits Administration and Staffing of Private Bank and Investment Bank
1975 - 1979
Human Resources Officer, Amsterdam, the Netherlands Advised on organizational design, staffing and selection of professional and administrative staff, administered local and international contracts, compensation and benefits administration
1974 - 1975
Public Relations Officer, Brussels, Belgium Administered all internal and external public relations processes
1972 - 1975
Human Resources Assistant, Amsterdam, the Netherlands Administered all processes of the HR department;
1971 - 1972
Royal Dutch Airlines (KLM), Schiphol Airport, Amsterdam, NL Customer Service Representative (summer work student)